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Frequently Asked Questions
The cost varies based on complexity, but businesses typically see over 60% reduction in fully-loaded costs with Techsho compared to an in-house team. Our free ROI calculator provides a personalized estimate based on your specific operational costs, including hidden expenses like benefits, software, and management overhead. Get your exact number by requesting the calculator above.
Offshoring means partnering with a team in a distant country (e.g., Pakistan or Philippines) for maximum cost savings.
Nearshoring means working with a team in a closer time zone (e.g., LatAm countries for US-based companies), which offers better alignment on working hours and often closer cultural affinity. Techsho provides both options, offshore outsourcing in Pakistan, and nearshore outsourcing to Latin America, providing an optimal balance of cost, quality, and convenience.
Quality is ensured through rigorous hiring, continuous training, and clear performance metrics (KPIs). At Techsho, we provide dedicated teams that undergo specialized training in your products and brand voice. You maintain full control over daily operations and receive transparent reporting on key metrics like Customer Satisfaction (CSAT), First Response Time, and conversion rates.
Absolutely. Hiring a dedicated remote team for B2B lead generation and appointment setting is one of the most effective ways to scale your sales pipeline. Our teams are trained in your ideal customer profile (ICP) and use proven strategies for cold calling, email outreach, and social selling to book qualified meetings for your closers.
You can outsource a wide range of functions beyond customer service, including:
- Sales: Lead generation, appointment setting, and inside sales.
- Marketing: Digital marketing, social media management, and content creation.
- Administration: Data entry, virtual assistance, and bookkeeping.
- Technical: IT support and software/web development.
Yes, reputable providers like Techsho prioritize security. We ensure data protection through secure connections, confidentiality agreements (NDAs) with all agents, and compliance with international data security standards. We treat your customer data with the utmost care and integrity.
