Everything You Need to Know About Outsourced SDR, Customer Support, and Lead Generation for B2B SaaS
Scaling sales, lead generation, and customer support without breaking the bank is a challenge. High SDR turnover, costly BDR hiring, and slow ramp times can stall growth. Techsho offers the most affordable outsourcing services, starting at just $800/month, to address these pain points for SaaS, MarTech, InsurTech, manufacturing, trading, travel companies and more.
This guide explores how Techsho’s dedicated, multilingual teams solve common challenges like SDR burnout, poor lead quality, and scaling customer success.
Why Outsource Sales and Support for SaaS?
Outsourcing SDRs, BDRs, and customer support allows startups and VC-backed companies to reduce costs by up to 30% compared to in-house teams. Key benefits include:
- Cost Savings: Techsho’s pricing starts at $800/mo, significantly lower than the $100K+ annual cost of an in-house SDR.
- Scalability: Flexible teams adapt to your growth, ideal for startups scaling outbound or building GTM strategies.
- Expertise: Techsho’s experience with SaaS, fintech, and VC-backed firms ensures tailored solutions.
Solving Challenges with Techsho
1. Reduce SDR Turnover and Burnout
High SDR turnover (30-35% annually) disrupts pipelines and costs $15K-$60K per rep. Techsho’s dedicated SDR teams offer ongoing training and career progression to combat burnout. The good news is that Techsho can help you launch a full outbound sales team in weeks, saving around $50K in salaries, tech stack, and overhead.
2. Improve Lead Generation Efficiency
Poor lead quality plagues SaaS companies. Techsho’s SDR-as-a-service model delivers high-intent buyers, boosting connect rates. Techsho connects their clients with high-intent buyers and boosts success rates in outbound.
3. Scale Customer Success Teams
Customer success hiring is costly and time-intensive. Techsho’s offshore and nearshore support teams provide 24/7, multilingual service that speaks your language, knows everything about your product and is co-managed. Zhao Jiaoqi, a SaaS founder said, “Techsho’s white-label support team improved our ticketing system and response time, reducing cancellations.”
4. Affordable Web Development and Virtual Assistants
Beyond sales, Techsho offers web development and virtual assistant services, consolidating vendors. Instead of dealing with multiple vendors, Techsho handles everything you need with a headcount you can choose.
Why Choose Techsho?
- Affordability: Starting at $800/mo, with custom pricing via call.
- Industry Expertise: Proven success in SaaS, MarTech, InsurTech, and more, including VC-backed startups.
- Transparency: Real-time updates, communication and CRM integrations ensure visibility.
- Global Reach: Multilingual teams in Latin America and APAC serve diverse markets.
Techsho vs. Competitors
Unlike larger providers, Techsho’s boutique approach offers personalized, agile solutions for startups and SMBs. While competitors focus on enterprise clients, Techsho prioritizes cost-effective, high-touch services, saving clients up to $50K annually.
How to Get Started
Ready to tackle SDR burnout, scale customer support, or boost lead gen? Book a call for tailored pricing and solutions. Whether you’re hiring SDRs, building a GTM team, or need help with prospecting, Techsho delivers results.

